At Hcomm we are committed 

to respecting and protecting

your privacy at all times

Our Privacy Policy


This policy sets out the basis on which we process any personal data we collect or you provide us with. This policy may change from time to time so please check it before providing us with your personal information.

VISITORS TO OUR WEBSITE

Cookie Policy

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

  • Forms related cookies
  • When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.


Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including Linkedin, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

COMPLETING THE CONTACT US FORM

When you complete our contact us form, you send us your name, email address and details of your enquiry. We will only use this information to reply to your enquiry, we will not use or pass on your details to any third party for any marketing purposes. 

JOB APPLICANTS

All of the information you provide during the recruitment process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary. We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes. The information you provide will be held securely by us whether the information is in electronic or physical format. Only our recruitment team have access to your personal data.

SHORTLISTING AND INTERVIEW

Our recruitment team uses your CV and any covering letter to shortlist applications for interview. If you are unsuccessful at the short list stage, information you have provided until that point will be retained for 6 months and then deleted.

INTERVIEW

Shortlisted applicants will be asked to attend an interview. We will ask you about your previous experience, education, referees and for answers relevant to the role you have applied for. Information will be generated by you and by us. For example, you might complete a written test or we might take interview notes. If you are unsuccessful following interview, all information you have provided and generated (eg interview notes) will be retained for 6 months and then deleted.

CONDITIONAL/FINAL OFFER

If we make a conditional offer of employment, we will ask you for information so that we can carry out pre-employment checks. We are required to confirm the identity of our staff, their right to work in the UK and seek assurance as to their trustworthiness, integrity and reliability. You will therefore be required to provide proof of your identity and qualifications and we will contact your referees, using the details you provide in your application.

If we make a final offer, we will also ask you for the following information:

  • Bank details – to process salary payments.
  • National Insurance number – to process employment tax deductions.
  • Emergency contact details – so we know who to contact in case you have an emergency at work.If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus 6 years following the end of your employment. 

CLIENTS AND SUPPLIERS

For marketing purposes, if you have contacted us as a potential or existing client, your contact details will be held securely, electronically, and retained for a period of 5 years from the date you last made contact with us. In the meantime, your details may be used to send you our e-newsletter or other material we may think is useful. We will not share your personal details with any other 3rd parties other than Campaign Monitor, as described above.

Due to the nature of our work, less than 5% of our client data is personal information.

Supplier contact details (including bank details) are retained for the period of the contract plus 6 years from the date on which a contract is completed. We do this to fulfil the contract we have with you and to meet statutory, legal and regulatory requirements. We will not share any supplier personal details with 3rd parties for marketing purposes. Supplier contact details will be removed from our supplier database if we have not engaged with you for 5 years. 

SUB-CONTRACTORS AND CONTRACTORS

As part of our legal and statutory obligations and to meet internal quality and technical accreditations, we may ask sub contractors and contractors for information to support their competence, eligibility and fitness to work for us. We will usually ask for this information to be updated annually. Information we ask for may include personal information such as:·

  • CPD certificates
  • Qualifications
  • Membership certificates

This information will be stored safely and retained for 6 years and we will only share it with regulators and auditors where necessary. 

DATA STORAGE AND SECURITY

All of our data is held electronically and stored on servers in UK data centres. We have written agreements in place with these data centres which comply with the requirements of UK data protection legislation. We do not transfer personal data outside of the UK unless requested by a client. 

RIGHTS AVAILABLE TO INDIVIDUALS

The GDPR provides the following rights for individuals whose personal data is processed:

  1. The right to be informed
  2. The right of access
  3. The right to rectification
  4. The right to erasure
  5. The right to restrict processing
  6. The right to data portability
  7. The right to object to processing
  8. Rights in relation to automated decision making and profiling - we do not carry out automated decision making and profiling.
Hcomm Logo

Contact Us

Tel 01904 692 790

Address

Clifton Moor Business Village,

James Nicolson Link,

York

YO30 4XG

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